FAQs

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Electric arc lighters use plasma technology to create a high-intensity arc of electricity, which generates heat to ignite objects like candles, stoves, and more.

Yes, they are designed with safety features like a child-lock, automatic shut-off, and no open flames, making them safer than traditional lighters.

Connect the included USB cable to a power source like a laptop, power bank, or wall adapter. A full charge typically takes 1-2 hours.

Yes, electric arc lighters are versatile and can ignite candles, stoves, BBQs, fireworks, and more.

No, the lighter is smokeless and smell free, making it eco-friendly and safe for indoor use.

Absolutely! The electric arc is unaffected by wind, making it perfect for outdoor use in any weather.

Ensure it’s fully charged and check for any dirt or debris on the electrodes. If the problem persists, contact customer support.

Our customer care team is available 24/7! You can reach us at contact.solvex365@gmail.com.

Orders are processed within 5-7 business days, with delivery within 72 hours for most locations.

We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, please contact our customer support team for assistance.

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